Shipping policy

Shipping Policy

Last Updated: 2026-06-04

Thank you for shopping with Majestic Aura. We are committed to delivering your order as quickly and efficiently as possible.

Order Processing Time

  • Orders are processed within 1–3 business days after payment is confirmed.
  • Orders are not processed, shipped, or delivered on weekends or public holidays.
  • During periods of high demand, processing times may be slightly longer.

Shipping Times

Estimated delivery times:

  • Canada: 5–12 business days
  • United States: 7–15 business days
  • International Orders: 10–25 business days

Please note that these are estimated delivery times and may vary due to customs processing, weather conditions, carrier delays, or other unforeseen circumstances.

Shipping Costs

Shipping costs are calculated at checkout based on your location and the selected shipping method.

We may offer:

  • Free shipping promotions on qualifying orders.
  • Discounted shipping rates during special events.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking information.

Please allow 24–48 hours for tracking information to become available.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

If an incorrect address is provided:

  • We are not responsible for lost packages.
  • Additional shipping fees may apply if a package must be reshipped.

Delayed or Lost Packages

While we work with trusted shipping carriers, we cannot guarantee delivery dates.

If your package is significantly delayed or appears lost, please contact us at:

Email: [Your Support Email]

We will do our best to assist you in locating your shipment.

Customs, Duties, and Taxes

International orders may be subject to customs duties, taxes, or import fees imposed by your country's customs authority.

These charges are the responsibility of the customer and are not included in the purchase price or shipping cost.

Damaged Items

If your order arrives damaged:

  1. Contact us within 48 hours of delivery.
  2. Include your order number and clear photos of the damaged item and packaging.

We will review your claim and work toward a suitable resolution.

Contact Us

If you have any questions regarding our shipping policy, please contact us:

Majestic Aura
Email: arshpawan04@gmail.com
Website: https://admin.shopify.com/store/0cegnp-ix/settings/legal/shipping